Do you feel like you are in perpetual go mode? just can’t get ahead (who am I kidding, just caught up would be wonderful)? wonder what is taking up all of your time? I mean it’s 4 already?!?! (or 8 pm, 10 pm, midnight…). Not quite what you had in mind when you decided to start your …
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How To Get Your Client’s To Stop Emailing You
Setting client expectations is super important. It reduces endless client emails, calls and voxers, prevents bottlenecks and keeps you from working all hours of the night. And while getting a solid client onboarding process in place solves this problem for NEW clients, what do you do about your …
The Customer Is (NOT) Always Right
Any of this sound familiar? Your contract indicates you charge late fees but you never do even when you should. You’re answering calls/texts/voxers at all hours of the day and night. You’re always waiting on your client to get you (insert what you need to accomplish your work). …